Accessibility Statement
Our Commitment
We are actively working to ensure hopevillage.org conforms to WCAG 2.1 Level AA standards. These guidelines make web content more accessible to people with visual, auditory, cognitive, and motor impairments.
What We Have Done
- Descriptive alt text on images
- Logical heading structure for screen reader navigation
- Keyboard-navigable forms and interactive elements
- Sufficient color contrast between text and backgrounds
- Large, readable font sizes
- Mobile-responsive design
- Form labels properly associated with input fields
Known Limitations
Some third-party embedded content — including the Resman resident portal — may not fully conform to our accessibility standards. We are working with those vendors where possible. If you encounter any barrier on our site, please contact us using the information below.
Alternative Access
Everything available on our website is also available by phone or in person. Staff can assist with scheduling tours, providing application materials in alternative formats, or answering any questions about residency.
- Phone: (503) 266-9810
- In person: 1535 S Ivy St, Canby, OR 97013
- Large-print materials available upon request
Feedback
If you encounter an accessibility barrier or need content in an alternative format, contact us:
- Email: tina@hopevillage.org
- Phone: (503) 266-9810
We aim to respond within 5 business days.
Formal Complaints
If you are not satisfied with our response, you may contact:
- U.S. Department of Justice — ADA Information Line: 1-800-514-0301 | ada.gov
- Oregon Bureau of Labor and Industries, Civil Rights Division — (971) 673-0764 | oregon.gov/boli/civil-rights