Privacy Policy
Hope Village Retirement Community
1535 S Ivy St, Canby, OR 97013
Effective Date: September 3, 2026 | Last Updated: September 3, 2026
Plain-language summary: We collect your name, contact information, and financial eligibility data only to evaluate applications for residency. We do not sell your data. Only authorized Hope Village staff and our website administrator handle it. You may request access, correction, or deletion at any time.
1. Who We Are
Hope Village Retirement Community (“Hope Village,” “we,” “us,” or “our”) is a faith-based, not-for-profit independent living community located at 1535 S Ivy St, Canby, OR 97013. We operate the website hopevillage.org (“the Site”).
Privacy questions, data access requests, and deletion requests should be directed to:
- Privacy Contact:Larissa Tiede, Executive Director
- Email: larissa@hopevillage.org
- Phone: (503) 266-9810
- Mail: Hope Village Retirement Community, 1535 S Ivy St, Canby, OR 97013
2. Scope of This Policy
This policy applies to all information collected through:
- The hopevillage.org website and its subpages
- Online application forms for Cottage Homes, Garden Homes, and Apartment inquiries
- The tour scheduling and contact forms
- The online donation portal
- Email correspondence initiated through the Site
It does not govern information collected by third-party websites linked from our Site, including Marquis Assisted Living or Marquis Post-Acute Rehab.
3. Information We Collect
3a. Information You Provide Directly
- Contact and identity information: Full name, mailing address, phone number, email address, date of birth
- Residency application information: Preferred floor plan, desired move-in date, residency type, emergency contact details
- Financial eligibility information: Asset and liability disclosures including savings, investments, retirement accounts, real estate values, monthly income, and monthly expenses — collected solely to determine residency eligibility. See Section 6 for details.
- Life insurance information: Whether applicants carry life insurance and beneficiary transfer arrangements, collected as part of the financial eligibility review
- Donation information: Name, contact information, and donation amounts. Payment card data is handled entirely by Stripe and is not stored on our servers.
- Tour and inquiry information: Name, contact details, and requested tour dates submitted through our contact or scheduling forms
- Communications: Any information you include in messages or emails sent to us through the Site
3b. Information Collected Automatically
- Usage data: Pages visited, time on site, referring URLs, browser type, device type, and IP address, collected through Google Analytics
- Cookies: We use functional cookies required for the site to operate, and analytics cookies through Google Analytics. See Section 8 for details.
4. How We Use Your Information
| Data Type | Purpose |
|---|---|
| Contact information | Responding to inquiries, scheduling tours, communicating about application status |
| Financial eligibility data | Evaluating whether an applicant meets income and asset requirements for residency. Used only by authorized staff. |
| Donation information | Processing gifts, issuing receipts, maintaining donor records for the Hope Village Foundation |
| Analytics data | Understanding how visitors use our website. Data is aggregated and not linked to application records. |
| Tour and inquiry information | Coordinating scheduled visits and tracking prospective resident interest. Contact information may also be used to follow up about Hope Village residency options. |
We do not use any information collected on this site for paid advertising, data selling, behavioral tracking across third-party sites, or profiling unrelated to residency eligibility.
5. How We Share Your Information
We do not sell your personal information. We share it only in these limited circumstances:
- Hope Village staff: The Executive Director and authorized administrative staff handle application and inquiry data in the normal course of operations.
- Website technical administrator: Our contracted website administrator (Boxed Gorilla LLC, Oregon City, OR) may access submitted data solely for technical maintenance and site administration. They do not use this data for any other purpose.
- Stripe (payment processor): When you make a donation, your payment information is transmitted directly to Stripe, Inc. We do not store card numbers, expiration dates, or CVV codes. Stripe’s privacy policy: stripe.com/privacy.
- Google Analytics: Anonymized usage data is shared with Google LLC. Opt out at tools.google.com/dlpage/gaoptout.
- Marquis Assisted Living: If you contact us specifically requesting information about Marquis services, your inquiry will be forwarded to Marquis. They are a separate legal entity; their use of your information is governed by their own privacy policy.
- Legal compliance: We may disclose information when required by law or court order.
6. Financial Application Data
The Cottage Home and Garden Home application form collects detailed financial information including assets, liabilities, monthly income, and monthly expenses. This information is used solely to evaluate residency eligibility under the Life Lease program.
- Accessible only to authorized Hope Village staff and their contracted website administrator (for technical maintenance purposes only)
- Stored in a secured, access-controlled system; staff are notified of new submissions and access data through authenticated login
- We do not collect Social Security numbers, driver’s license numbers, or any government-issued identification numbers
- Never used for marketing and never shared with third parties except as described in Section 5
See our Application Data & Financial Information Disclosure for full details specific to the application form.
7. Data Retention
- Active applicants and waitlist records: Retained for the duration of active residency interest. Waitlist records are reviewed annually each September.
- Declined applicants: Retained for 12 months following a final decision, then permanently deleted.
- Donation records: Retained for a minimum of 7 years for tax and accounting compliance.
- Tour and inquiry records: Retained for 12 months following last contact, unless a residency application is initiated.
- Website analytics data: Retained per Google Analytics default settings (26 months).
8. Cookies
- Strictly necessary cookies: Required for the website to function and cannot be disabled.
- Analytics cookies: Set by Google Analytics. These do not identify you personally.
- Form session cookies: Temporary cookies used while completing a form. These expire when you close your browser.
You can manage cookies through your browser settings. Disabling analytics cookies will not affect your ability to use any feature of this Site.
9. Data Security
We implement reasonable safeguards to protect your information, including:
- Access restrictions limiting financial application data to authorized Hope Village staff and their contracted website administrator
- Secured, access-controlled storage for application records
- SSL/TLS encryption for all data transmitted through the Site
- Payment processing handled entirely by PCI-compliant provider Stripe — we do not store payment card data
If you prefer not to submit sensitive financial information online, you may request a paper application by calling (503) 266-9810.
10. Your Privacy Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Opt-out: Opt out of Google Analytics at any time using the link in Section 5
Contact Larissa Tiede at larissa@hopevillage.org or (503) 266-9810. We will respond within 45 days. We will not discriminate against you for exercising your privacy rights. Hope Village does not sell personal data.
11. Third-Party Links
Our website contains links to third-party sites including Marquis Assisted Living, Resman resident portal, and Zillow. We are not responsible for the privacy practices of those sites.
12. Children’s Privacy
Our website is directed at adults 62 and older and is not intended for use by children under 18. We do not knowingly collect personal information from minors.
13. Changes to This Policy
We may update this policy periodically. The “Last Updated” date at the top reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
14. Contact Us
- Larissa Tiede, Executive Director
- 1535 S Ivy St, Canby, OR 97013
- (503) 266-9810 | larissa@hopevillage.org